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Thank you for visiting! All pieces are handmade out of sterling silver, which does not contain nickel. Some include epoxy resin or semi-precious stones. I do my best to accurately represent the jewellery through the images and descriptions however there may be slight variations as I create each piece by hand. 

Below you will find information to help you choose the right piece of jewellery for you. If you still have questions, please feel free to contact me. If the piece you're looking for is unavailable, sold out, or you'd like to order more than the available amount, please get in touch. These items can still be ordered, but will take up to two weeks to ship. 
Chain Lenghts:
Ring Sizes:
  • If you don't know your ring size it's always best to visit a jeweller to have your finger sized professionally. I recommend doing this if I am creating a custom design for you.
  • If you use an online, printable sizing tool, be sure to follow the instructions and measure to check the scale once you've printed it.  
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Packaging:
  • All jewellery boxes and shipping material are made from mostly recycled material and can be recycled.  Read more about some changes being made to help reduce waste.
  • If you order a pendant and a pair of earrings of the same line, they will be packaged in one box as a set. Please leave a note during checkout if you'd prefer your order packaged differently. 
 
Shipping Information:
 
**Please Note:  Canada Post is experiencing some delays due to extra safety precautions. Shipping times listed below may vary. You will be sent a tracking number once your order ships and will be able to track it through canadapost.ca**

Flat rate shipping on orders from online shop:
  • Free shipping within Alberta
  • $10 for the rest of Canada
  • $13 to the United States
  • Shipping to other countries is available. Please contact me for a shipping quote.

Shipping charges and taxes will be added during checkout, once shipping address is provided. 

Items will ship within 3 business days. "Made to order" items available in the shop will ship within 5 business days. I will contact you if I am unable to ship your order within these timeframes.

Shipping within Canada:  Items will be sent through Canada Post Expedited Parcel and will take 2-6 business days. Please allow extra time if you live in a  rural area. This includes a tracking number and up to $100 in insurance.

Larger orders and custom pieces may require additional insurance, signature or be sent Xpresspost (Canada Post). This may result in additonal shipping charges. I will contact you if this is the case. 

Shipping to the United States:  Items will be sent by Canada Post Tracked Packet and will take 4-10 business days. This includes a tracking number and up to $100 in insurance.

International shipments (including to the United States) may be subject to duties. 
Returns and exchanges:
  • Returns and exchanges, for orders placed directly from the online shop, are available and will be delt with on an individual basis. Please contact me within 7 days after receiving the item for information on the best way to return or exchange your order. Customer is responsible for return shipping costs.
  • I do my best to portray the items accuarately through the images and item descriptions and would like to work with you to ensure you're happy with your jewellery.
  • Items are packaged in a box and a padded mailer to ensure they arrive to you safely. If you receive your order and it has been damaged in transit, please contact me.
  • Components; chains, earring hoops, posts and backs are not handmade and may suffer from manufacturer defaults. If you experience issues with these components, please contact me.
  • I do not accept returns on custom designs, however I will work with you to ensure you are happy with the design before creating it.
  • For more information on the materials and how to best care for them, please read through the care instructions.
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